Apartment Locator Privacy Policy & Terms of Service Template
For A2P-10DLC compliance required by the Government NOT us!Add this to your website or landing page footer as a hyperlinkAlong with IABS & Consumer protection notice
Effective Date: [Insert Date]At [Your Company Name], we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, including when you use our apartment locating services or communicate with us via SMS, email, or our website.
We may collect the following information:
Full namePhone numberEmail addressApartment preferences (location, budget, move-in date, etc.)Any additional info you provide via forms or messages
Your information may be used to:
Match you with apartments based on your preferencesCommunicate with you regarding listings, tours, updates, or offersSend transactional or promotional text messages with your consentImprove our customer service and service offerings
By providing your phone number and opting in, you agree to receive text messages from [Your Company Name] related to apartment locating services. Message frequency may vary.Message and data rates may apply. You can opt out at any time by replying STOP to any text or contacting us directly.
We do not sell, rent, or share your personal data with third parties except when required by law or to fulfill services (e.g., connecting you with a leasing office).
We use appropriate security measures to protect your information from unauthorized access, alteration, or disclosure.
You have the right to request access, correction, or deletion of your data at any time by contacting us at [your email address].
If you have any questions or concerns about this Privacy Policy, please contact us at:[Your Company Name][Your Business Address]Email: [your email]Phone: [your phone number]
NOTE: Make sure to update placeholders like [Your Company Name], [your email], and [Insert Date] with your actual info.
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Effective Date: [Insert Date]Welcome to [Your Company Name], a licensed apartment locating service. By using our website, communicating with us via SMS, email, or phone, or engaging with our services in any way, you agree to the following terms and conditions:
[Your Company Name] provides free apartment locating services to renters. We match prospective tenants with apartments that align with their preferences (budget, location, availability, etc.). We are compensated by apartment communities upon successful lease execution — our service is 100% free to renters.
Clients agree to:
Provide accurate information about their rental needsNotify us promptly if they rent through another sourceList [Your Company Name] or their assigned locator as the referral source on any applications submitted to properties we provide
By providing your phone number and/or email address, you consent to receive communications from us related to your apartment search. These may include:
Property recommendationsAppointment remindersPromotional or follow-up messages Message and data rates may apply. You may opt out at any time by replying STOP to our texts or contacting us at [your email].
Our SMS messaging complies with all A2P 10DLC guidelines. We do not use SMS for spam, and all communication is directly related to your inquiry or our services.
We collect basic personal information to perform our service, such as name, contact info, and apartment preferences. Please refer to our Privacy Policy for full details on how your data is used and protected.
We are not liable for the leasing decisions, availability, or policies of third-party apartment communities. We provide recommendations, but final decisions rest with the client and the property.
We reserve the right to deny or discontinue services at any time, especially in cases of misuse, fraud, or violation of these terms.
Our services are provided on an “as-is” basis. We are not liable for any direct, indirect, or incidental damages related to apartment search outcomes or property decisions.
If you have questions regarding these Terms of Service, please contact us at:[Your Company Name][Your Business Address]📧 Email: [your email]📞 Phone: [your phone number]
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